links for 2007-09-12
by Patrick Ruffini :: September 12th, 2007 8:23 am-
Scoble takes it back. Despite their missteps, I am evil marketer who sees the huge microtargeting potential of this if Rapleaf can really pull this off.
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RapLeaf followed the crisis management playbook from PR 2.0, Social Media Edition. The CEO wrote a long and involved apology on the RapLeaf Web site, opened it up to comments, and provided links on their post to all the bloggers frothing over the scandal.
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