My Blackberry/Google Apps Saga
by Patrick Ruffini :: February 2nd, 2007 12:52 am 
If you’re setting up a one-man shop, what’s the best way to configure your newly centralized personal e-mail? I can tell you it isn’t easy.
I figured that a first step to respectability would be Google Apps for Your Domain. I had been using Gmail for over a year as my personal email client, but grew annoyed at the requirement that it add “on behalf of my.gmail@account” to every e-mail.
So Gmail for Domains it was. What’s good about it is that it’s (mostly) the Gmail you know and love. Over the last few years, I’d signed up for a variety of Google services under different IDs, so it was nice not to have to log out of my email every time I had to use them.
The ugly? Its chat tool doesn’t integrate with the wider Google Talk universe by default, making it useless; to change this you need what I presume is sysadmin access to your server. The downstream repercussions of this are pretty significant. A great feature in Google Talk is how it picks up new contacts for you based on who you’ve emailed. You lose this without the chat-in-email integration. As a result, I’ve had to keep my Google Talk app logged into the old account, and I can’t get alerted for inbound email using my new account. This is a small thing, but the 2GB of storage you get doesn’t increment like Gmail, which is at 2.7GB. Architecturally, you are outside the Google universe using Gmail for Domains; your Google account isn’t tied to it in any way that I can see. It also doesn’t have a mobile version I can use to bypass all this rigamarole.
Enter the Blackberry — my first experience with getting one of these on my own. I had to spend an hour troubleshooting since it wouldn’t receive email no matter what account I set it up as. I figured it had something to do reported issues with Gmail for Domains. Instead, it was the fact I had still been aliasing my patrickruffini.com account to Gmail; my emails were getting wiped from the local server before the Blackberry had a chance to pick them up. If you’re trying to disguise your personal URL in a Gmail account like I was, watch that you forward mail and leave it on the server.
In the space of a couple of hours, I went from swearing off Gmail for Domains to coming back to it as the only practical solution (since my old Gmail aliasing wouldn’t work). But note that the POP delivery to the Blackberry is very slow and delays of 10 minutes or more are very common; Crackberry addicts won’t get quite the fix they did under the enterprise version. I may be left forwarding email to a generic blackberry.net address that delivers instantaneously, and that may get the job done. But isn’t the idea to consolidate everything under one address? That’s what I’ve been trying to accomplish for a long time with my desktop mail.
This isn’t an essay that reaches a satisfactory conclusion. But it goes to show you that even something basic like email that we thought we’d pretty much solved doesn’t stay solved for long.
UPDATE: Now it turns out some mail is getting delivered to my original host and then the Blackberry, and other stuff is getting delivered to Gmail for Domains and not to my Blackberry. Very frustrating.
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Tagged: blackberry 
gmail google google talk
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